We're here to help you renew and restart. Our business experts are ready to explain the essentials like payment assistance plans and applying for the relief programs that fit your needs. Find a list of federal assistance programs or call our Business Solutions Center at 1-888-776-1368.
Help is also available for your business through state economic development commissions.
Service disconnections for nonpayment occur only after multiple notices and the opportunity to bring accounts current. We urge customers to contact us to make payment arrangements. Let’s work together to find the best path forward to keep service connected.
Notice: Arkansas Moratorium to End May 3, 2021 The Arkansas Public Service Commission has set a target date of May 3, 2021 to lift the moratorium on service disconnections for non-payment. (On March 26, 2021, the Commission will issue an order either confirming May 3 or extending the moratorium.)
SWEPCO offers multiple options for extended payment agreements. If you are having difficulty paying your electric bill during the pandemic, please contact us so we can work together to find a solution. Visit SWEPCO.com/Assist, call our Customer Solutions Center at 877.446.7211, or contact us by Facebook or Twitter.
Serving You Safely
At SWEPCO, our No. 1 priority is safety. Our team is monitoring guidance from the CDC and taking careful precautions to keep our workforce safe. Employees whose job functions allow them to work from home have been asked to do so. Our line crews and other critical employees who interact with the public and are critical to keeping power flowing are being instructed on how to perform their work and minimize exposure to the virus. The safety of our team and yours is important to everyone at SWEPCO.
Have Questions? We’re Here.
We continue to monitor the situation and will update customers accordingly. In the meantime, we're ready to answer your questions and address concerns at 1.888.216.3523 and through Facebook and Twitter. Stay safe out there.