Coronavirus Updates

SWEPCO is adapting operations across the company as we continue to provide electric service to customers during the pandemic. We are taking steps to ensure that all of our generation, transmission, distribution and business personnel stay healthy and ready to serve customers. This includes practicing social distancing in all work activities and locations, working from home as responsibilities allow, regularly cleaning and disinfecting work locations, restricting business travel and meetings, and limiting visitor access to SWEPCO facilities. We continue to follow Centers for Disease Control and Prevention (CDC) and local health department guidance in consultation with our company doctors, and we are providing information and updates to employees.

SWEPCO Temporarily Suspending Disconnections

SWEPCO is temporarily suspending all disconnections of service for non-payment. We know our customers are concerned about their families, and ensuring they have reliable electric service allows them to focus on staying healthy and well. We are committed to doing what we can to help our customers, our employees and the communities we serve navigate this uncertain time. We urge customers to make every effort to keep their accounts current during the period when disconnections are suspended. If customers anticipate problems paying their electric bills, please contact SWEPCO to discuss payment options.