We recognize that financial hardships happen, and sometimes you need a little extra support paying your bill. The following options do things like give more time to pay, set up payment plans, and harness the power of our communities to help reduce your payment. Let’s work together to find the right option for you.
Payment Extensions & Arrangements
Just need a few days and can pay in full? A payment extension may be the right choice. Need to spread out payments over a few months? An extended payment arrangement helps you do just that.
Additional Assistance Available Through Oct.31, 2022
Effective August 16, 2022, all SWEPCO residential customers have access to more options to help manage high bills due to increased demand and rising fuel costs. Residential customers have until Oct. 31, 2022 to get late fees, and in some cases, deposits waived. They can also take advantage of an extended payment plan that gives them up to 12 months to pay their bill in full. Customers must call 1.888.216.3523 to speak with a SWEPCO representative for waivers and the extended payment plan. Learn more.