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SWEPCO offering additional extended payment agreements for Arkansas customers; State sets May 3 for end of moratorium on disconnections

The Arkansas moratorium for utility service disconnections for non-payment is scheduled to end May 3, 2021. Southwestern Electric Power Co. (SWEPCO) continues to work with customers who are struggling to pay electric bills during the pandemic.

The Arkansas moratorium for utility service disconnections for non-payment is scheduled to end May 3, 2021. Southwestern Electric Power Co. (SWEPCO) continues to work with customers who are struggling to pay electric bills during the pandemic.


AEP Foundation awards $10,000 grants to four Arkansas nonprofits

The American Electric Power Foundation has announced four individual $10,000 grants to Arkansas nonprofit organizations providing critical services in areas served by Southwestern Electric Power Co. (SWEPCO). 

The American Electric Power Foundation has announced four individual $10,000 grants to Arkansas nonprofit organizations providing critical services in areas served by Southwestern Electric Power Co. (SWEPCO). 


SWEPCO thanks customers for patience, conserving energy during extreme weather

A crew of 1,500 workers, including more than 300 SWEPCO employees, worked out of three base camps to assist in restoration efforts. Power had been restored for most customers across Louisiana and Texas by Sunday night. 

A crew of 1,500 workers, including more than 300 SWEPCO employees, worked out of three base camps to assist in restoration efforts. Power had been restored for most customers across Louisiana and Texas by Sunday night. 


Winter storm update No. 9 - SWEPCO to complete most power restoration today

SWEPCO expects to restore power to 95 percent of customers by 10 p.m. Sunday. Approximately 4,400 customers remained without power as of 12:30 p.m.

SWEPCO expects to restore power to 95 percent of customers by 10 p.m. Sunday. Approximately 4,400 customers remained without power as of 12:30 p.m.


Winter storm update No. 8 - SWEPCO updates estimated times of restoration in winter storm recovery

SWEPCO has updated its estimated times of restoration for areas impacted by the winter storm. Approximately 10,700 customers remained with power at 2:30 p.m. Saturday.

SWEPCO has updated its estimated times of restoration for areas impacted by the winter storm. Approximately 10,700 customers remained with power at 2:30 p.m. Saturday.


Winter storm update No. 7 -- Power restoration continues in Louisiana, Texas

SWEPCO workers and contractors continue to restore power to approximately 19,000 customers without service following a winter storm that brought freezing rain, ice, sleet and snow to the Ark-La-Tex.

SWEPCO workers and contractors continue to restore power to approximately 19,000 customers without service following a winter storm that brought freezing rain, ice, sleet and snow to the Ark-La-Tex.


Winter storm update No. 6 -- SWEPCO shares estimated restoration times after snow, ice storm

The areas most affected by the winter storm include DeSoto, Natchitoches and Sabine parishes and Shelby County, Texas.

The areas most affected by the winter storm include DeSoto, Natchitoches and Sabine parishes and Shelby County, Texas.


SWEPCO Winter Storm Update No. 5

As of 8 p.m., about 21,300 SWEPCO customers are without power after a winter storm brought freezing rain, ice, sleet and snow to the Ark-La-Tex.

As of 8 p.m., about 21,300 SWEPCO customers are without power after a winter storm brought freezing rain, ice, sleet and snow to the Ark-La-Tex.


Winter storm update No. 4 -- SWEPCO workforce ready for winter storm power restoration

SWEPCO is ready to begin damage assessment and power restoration as today’s winter storm brings freezing rain, ice, sleet and snow to the Ark-La-Tex. SWEPCO anticipates significant damage to the electric system and the potential for extended power outages. 

SWEPCO is ready to begin damage assessment and power restoration as today’s winter storm brings freezing rain, ice, sleet and snow to the Ark-La-Tex. SWEPCO anticipates significant damage to the electric system and the potential for extended power outages. 


Winter storm update No. 3 -- SWEPCO prepares for severe ice storm; Customers asked to plan ahead

SWEPCO is assembling a power restoration workforce of more than 2,600 utility linemen, tree trimmers and support personnel from 15 states and Canada to assist company resources. Workers will be positioned in Shreveport, Natchitoches, Longview and Texarkana.

SWEPCO is assembling a power restoration workforce of more than 2,600 utility linemen, tree trimmers and support personnel from 15 states and Canada to assist company resources. Workers will be positioned in Shreveport, Natchitoches, Longview and Texarkana.


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