Thank you for your patience.
SWEPCO Crews Discover More than 500 Unique Repair Locations Following Four Confirmed Tornadoes That Struck Northwest Arkansas Early Sunday
SWEPCO crews mobilized to restore power safely and as quickly as possible
What You Need to Know
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CURRENT SITUATION
Current weather could slow restoration work as crew safety is a priority. Customers should remain weather aware as there are storms predicted throughout the week across SWEPCO’s service territory. The latest data shows additional damage, and that number could continue to rise.SWEPCO crews remain undaunted and estimate 95% of customers who can receive power should be restored by 10 p.m. Friday.
Now is the time for customers to determine whether their home can receive power - SWEPCO cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. Customers must have a licensed electrician repair damage before power can be restored.
We ask for your continued patience while our crews work as quickly and safely as possible. Please allow crews space to work and refrain from approaching them.
BY THE NUMBERS
Currently, SWEPCO has restored service to more than 8,000 customers. Work continues to restore power to everyone. Estimated restoration time for 95 percent of those whose property can receive power is 10 p.m., Friday.
Learn more about our restoration process.
GET RESTORATION UPDATES
Enroll in our alerts at SWEPCO.com/Alerts
POST-STORM SAFETY TIPS
Find post-storm safety tips: https://www.swepco.com/safety/
Report outages: Report outages: SWEPCO.com/outage
FREQUENTLY ASKED QUESTIONS
What should customers do if they see downed lines?
Don't touch it or anything near it. Even telephone or cable lines can become energized. Keep yourself and others as far away as possible and call 911 or SWEPCO immediately at (888) 218-3919.
When are customer repairs needed?
If there is damage to the service entrance or weatherhead on your home or business, you must have a qualified electrician repair this damage before power can be restored. Keep in mind: an electrical inspection may be required. After repairs are made, contact SWEPCO at 1-888-216-3523 to have power restored.
STAYING CONNECTED
To receive the latest alerts and information from SWEPCO, customers should:
Download the SWEPCO mobile app: SWEPCO.com/app
Follow SWEPCO on Facebook and X (formerly known as Twitter), Instagram and YouTube
Make sure we have your most recent contact information at swepco.com/account/
NEXT UPDATE
We will continue to keep you informed as more information becomes available. Updates will be provided at SWEPCO.com as well as other communication channels.
10/11/2024
9/24/2024
8/20/2024
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