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Pay By Phone

Southwestern Electric Power Company partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800-611-0964 to make a payment.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.

  • Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next Southwestern Electric Power Company business day.
  • A fee charged by our partner BillMatrix may apply. More details about BillMatrix payments.

Please Note: If you have questions not related to this payment service, please contact SWEPCO directly.


Looking to Avoid Fees? If you are enrolled in paperless billing, you can make free immediate payments from your checking account.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.