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Meter Reading Schedule

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 6/15.

If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.

How We Track Electricity Usage

About once a month, Southwestern Electric Power Company reads your meter to track your electricity usage and calculate your bill amount. If we're unable to read your meter, perhaps due to bad weather, a meter that's locked inside, or an angry pet, we estimate that month's usage based on seasonal data and your usage history. We then readjust your bill amount at the next actual reading.

Track Your Usage by Reading Your Meter

You, too, can track your energy usage throughout the month. View the fact sheet below to learn how to read your meter and calculate the number of kilowatt hours you've used over a period of time.

Your Meter Reading Schedule

To know your next meter read date, you can refer to your bill or login to your account and view your meter reading schedule for the year.

Note: Your meter may be read 1 business day before or 1-2 business days after the date listed.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 6/15.

If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.