Across Arkansas, Louisiana and Texas, communities are experiencing prolonged periods of sweltering summer heat.
To help customers stay safe and comfortable, SWEPCO is suspending residential disconnections for nonpayment through the end of the week.
While the rules for service disconnections during extreme weather are different in Arkansas, Louisiana and Texas, SWEPCO is taking this additional step across our service area because keeping customers safe is our top priority.
Heat Safety Reminders
Extreme heat can quickly become dangerous. We encourage customers to:
- Drink plenty of water.
- Stay in air-conditioned or cool environments whenever possible.
- Limit outdoor activity during peak afternoon temperatures.
- Watch for signs of heat exhaustion.
- Check on elderly relatives, neighbors and others who may need assistance.
Resources to Help You Stay Comfortable
Comfort + Savings
Explore programs and tools designed to help improve energy efficiency and manage home energy use throughout the year.
SWEPCO Solutions Marketplace
Visit SWEPCOSolutions.com to find discounts on smart thermostats and other products that can help make your home more comfortable and energy efficient.
SWEPCO Bill Help
Looking for more control over your monthly energy costs?
Visit SWEPCO.com/billhelp to explore:
- Payment assistance programs
- Flexible payment arrangements
- Budget billing options
- Additional customer support tools
We're committed to helping customers stay safe, comfortable and informed during this extreme heat event.