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External Affairs
AEP Arkansas Community Affairs and Economic Development Managers

Toll-Free 24-Hour Customer Service
Customer Service: 1-888-216-3523
Outage Reporting: 1-888-218-3919

A
Jeff Milford
External Affairs Manager
Fayetteville, Ark.
479.973.2396
E-mail: jamilford@aep.com

 		 
B

Jennifer Harland
External Affairs Manager
Texarkana, Texas
903.223.5880
E-mail: jkharland@aep.com		  
Frank Crockett
Manager, Economic Development
Shreveport, LA
318.673.3170
E-mail: fecrockett@aep.com
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You already go online to do business with Southwestern Electric Power Company. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
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  • Help the environment by using less paper
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In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (888) 216-3523 to verify or change your Security Code.