Thank you for your patience.
For media inquiries about power outages, local media matters, power plants, public safety, public policy, regulatory, environmental and other statewide issues, please call our 24/7 media information line at 318-673-3060.
For industry and corporate issues, please contact AEP’s corporate media relations office at 614-716-1000.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 888-216-3523.
We are working to resolve a technical issue with our systems.
For urgent assistance or to report a safety concern, please call our Customer Operations Center at 888-216-3523.