Emergencies & Outages: Please do not use this form to report emergencies and outages. We do not monitor these messages 24 hours / day. Report emergencies by phone at 800-672-2231. Use our online outage reporting system to let us know if your power is out.
For safety hazards and outages, call:
East TX, LA, AR: 1-888-218-3919
North TX - Panhandle: 1-866-223-8508
For other customer service, please call our Customer Operations Center:
East TX, LA, AR: 1-888-216-3523
North TX - Panhandle: 1-800-723-7430
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