Outage Safety Tips

What To Do During A Power Outage

Take practical steps to keep you and your loved ones safe during a power outage.

 

  • Stay away from all downed lines or sparking equipment, and keep children and pets away from fallen lines and anything the lines may touch.
  • Never remove debris that's within 10 feet of a power line.
  • Unplug major appliances to protect them when power comes back on.
  • Leave a light turned on so you know when power is restored.
  • Refuel heaters, lamps, and generators outside, and stay away from any flames or sparks. Wipe up fuel spills immediately.
  • Let us know if you're using a generator – this protects you and our line workers as they work to restore power.
  • Never operate lanterns, heaters, or fuel-fired stoves without proper ventilation.
  • Never burn charcoal indoors. It releases poisonous carbon monoxide.
  • Do not let children carry candles or oil lamps.

Report an Outage

We continually monitor all inquiries we receive on this site.

  • Safety Hazard Conditions
    Call our Customer Operations Center at 888-218-3919.

    Safety Hazard Condition

    A safety hazard is a condition that poses an immediate risk to the public, and can include:

    • Downed wires that may be sparking or near water
    • Downed poles
    • Trees that have fallen on power lines

    Never go near or touch a power line.

    Letting SWEPCO know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.

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