News Releases

See also: AEP corporate news releases

  • 12/22/2011
    American Electric Power (NYSE: AEP) and its operating unit Southwestern Electric Power Co. (SWEPCO) announced today that the company has settled all legal actions brought against it by the Sierra Club, the National Audubon Society and Audubon Arkansas related to the John W. Turk Jr. Power Plant near Texarkana, Ark.
  • 11/30/2011
    Electrical safety is important during the Christmas season due to decorative lights draped through trees and around the home.
  • 9/27/2011
    Extreme summer temperatures of well over 100 degrees and high humidity across Arkansas, Louisiana and Texas sent usage of electricity by customers of AEP Southwestern Electric Power Company (SWEPCO) to a new all-time high level. A new peak customer demand was established Wednesday, August 3, 2011, with a record 5,543 megawatt (MW) load on the SWEPCO system. Additional high demands were set on August 2 with 5,457 MWs, and August 1 with 5,370 MWs. The old record of 4,994 MWs was set on August 11, 2010. The 2009 record was a 4,750 MW demand on July 13. SWEPCO topped the 5,000 MW demand mark 15 times this past summer.
  • 8/31/2011
    Southwestern Electric Power Co. (SWEPCO), a unit of American Electric Power (NYSE: AEP), today submitted to the Public Utility Commission of Texas (PUCT) a three-step rate plan to recover costs associated with the company's John W. Turk Jr. Power Plant, located in Southwest Arkansas. The Turk plant is now more than 70 percent complete.
  • 8/4/2011
    AEP Southwestern Electric Power Company (SWEPCO) is asking its customers to avoid using unnecessary lighting or electric appliances - and to limit use of air conditioning today.
  • 7/25/2011
    SHREVEPORT, La., July 25, 2011 - Southwestern Electric Power Co. (SWEPCO), a unit of American Electric Power (NYSE: AEP), has signed a confidential settlement of lawsuits and other actions that challenged the construction of its John W. Turk, Jr. Power Plant in Hempstead County, Ark. Under terms of the settlement, the litigants are withdrawing all of their challenges to the plant, including the air permit and the U.S. Army Corps of Engineers permit for the plant, and SWEPCO is making commitments regarding its future operations and environmental activities in the area.
  • 6/22/2011
    SWEPCO customers can save money on their summer bills by following these energy tips to reduce electric usage in the home.
  • 6/21/2011
    The market for scrap metal continues to drive an increase in the theft of copper and aluminum. SWEPCO has recently investigated copper theft incidents in Texarkana, Longview, Marshall, Henderson and Shreveport.
  • 6/9/2011
    Company advocates for more time and flexibility to reduce the negative impact of the proposed EPA rules on customers, jobs and the economy
  • 5/18/2011
    SWEPCO customers should consider shopping tax-free this Memorial Day weekend for energy efficient appliances.
  • 5/10/2011
    SWEPCO offers a residential safety checklist to assist customers in making their homes and offices safe this month and throughout the year.
  • 4/19/2011
    “Friday, April 22, 2011, marks the 41st anniversary of Earth Day. Activities during this time each year remind us of the need for protecting our earth and practicing environmental consciousness in all aspects of life. “AEP Southwestern Electric Power Company’s (SWEPCO) commitment to environmental quality is a strong and ongoing one,” says Brian Bond, SWEPCO Vice President, External Affairs.
  • 4/11/2011
      AEP Southwestern Electric Power Company (SWEPCO) today announced a Request for Proposals (RFP) for long-term renewable energy to help fulfill energy-supply requirements for its customers.
  • 3/30/2011
    Southwestern Electric Power Co. (SWEPCO), a unit of American Electric Power (NYSE: AEP), and the City of Hope, Ark., acting through the Hope Water & Light Commission, have signed a short-term agreement to provide start-up water during construction of the John W. Turk, Jr. Power Plant in Hempstead County, Ark.
  • 3/17/2011
    Metallic coatings on mylar helium balloons and on kites can cause damage to SWEPCO’s electrical system and cause power losses.
  • 2/7/2011
    Extreme cold weather last week brought a new all-time winter peak load for AEP Southwestern Electric Power Company (SWEPCO®) on Wednesday, February 2, as its customers used 4,621,000 kilowatts of electricity at 8:00 a.m.
  • 1/7/2011
    As winter weather approaches the Ark-La-Tex this weekend, SWEPCO encourages customers to be prepared should power outages occur.
  • 1/5/2011
    Following simple energy-savings tips and creating a home emergency kit are good ideas during winter weather.
See Previous Year

More From SWEPCO

Learn More

Winter Bills

Learn More

Mobile App

How We Restore Power Learn more

How We Restore Power

Learn the steps SWEPCO takes to quickly and safely get the power back on

Find Out How Save Energy. Save Money

Save Energy. Save Money

Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2015 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Southwestern Electric Power Company (SWEPCO), a unit of American Electric Power (AEP)


This Privacy Policy applies only to and the Southwestern Electric Power Company customer mobile app (com.aep.customerapp.swepco). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of or the Southwestern Electric Power Company customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to SWEPCO’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to SWEPCO (for example, providing the information to third parties performing computer-related services for SWEPCO);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

SWEPCO uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, SWEPCO reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


SWEPCO takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from SWEPCO may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

SWEPCO reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to SWEPCO alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

  • Log In
  • Register
  • 1-888-216-3523