Director of Customer Services and Marketing
Brett Mattison is SWEPCO’s director of customer services and marketing. He is responsible for all aspects of customer service and marketing which include the management of SWEPCO’s largest customers, our wholesale customers, as well as all aspects of meter reading and meter services. Mattison’s organization works closely with other departments such as distribution, billing and account operations, solutions centers, regulatory, community affairs, dispatch, transmission and the Office of the President.
Mattison has held a number of positions with SWEPCO, including customer services supervisor; manager, customer relations; middle and mass market manager; marketing manager; and, residential marketing consultant.
A Shreveport/Bossier City area native, Mattison currently serves as a commissioner for the Bossier Metropolitan Planning Commission; United Way board member and president-elect for 2005; board member of The Service Connection and member of Greater Shreveport Community Renewal. He is a deacon at First Baptist Church of Bossier City.
He is a past board member of the Greater Shreveport Chamber of Commerce and founding member of the Walk of Stars for the Greater Shreveport Chamber of Commerce.
Mattison earned a Bachelor of Science degree in Business Finance from Louisiana Tech University.
Mattison and his wife, Lori, live in Bossier City with their four children.