Director of Customer Services and Marketing
Brett Mattison is SWEPCO's director of customer services and marketing. He is responsible for all aspects of customer service and marketing which include the management of SWEPCO's largest customers, our wholesale customers, as well as all aspects of meter reading and meter services, Energy Efficiency and Lean Sustainability. Mattison's organization works closely with other departments such as distribution, billing and account operations, solutions centers, regulatory, community affairs, dispatch, and transmission.
Mattison has held a number of positions with SWEPCO, including customer services supervisor; manager, customer relations; middle and mass market manager; marketing manager; and, residential marketing consultant.
A native of the Shreveport-Bossier City area, Mattison serves as a commissioner for the Bossier Metropolitan Planning Commission. He is a board member of The Service Connection, a member of Greater Shreveport Community Renewal, and a member of the leadership team at First Baptist Church of Bossier City. Mattison has served as a president of the United Way of Northwest Louisiana, has chaired the United Way campaign twice, and is a is a past board member of the Greater Shreveport Chamber of Commerce.
Mattison earned a Bachelor of Science degree in Business Finance from Louisiana Tech University and a commercial banking degree from the American Institute of Banking.
Mattison and his wife, Lori, live in Bossier City and have four children.